Refund Policy

This policy covers refunds for paid LastMinute ITR plans. Tax refunds from the Income Tax Department are separate — we do not guarantee any ITD refund amount or timeline.

Eligible refunds

• Duplicate payment for the same assessment year and plan — contact us within 7 days.
• Platform downtime or system failure preventing access to a paid feature you purchased (Note: This does not include AI calculation errors) — we will fix or refund at our discretion.
• CA review plan: if review has not started within 48 hours of document submission, you may request a full refund.

Non-refundable

• Plans where companion guide or CA review has already been delivered or unlocked.
• Claims that the AI generated an incorrect figure, missed a deduction, or misinterpreted a document. Because you are required to review all numbers before filing on the government portal, AI calculation errors do not qualify for a refund once the guide has been unlocked.
• Dissatisfaction with a lawful tax outcome (e.g. no refund due from ITD).
• User error after export or guide unlock (wrong figures copied to portal).

How to request

Email contact@lastminuteitr.in with your payment ID, assessment year, and reason. Approved refunds are processed to the original payment method within 7–10 business days.